A+

CompTIA A+ is the industry standard for establishing a career in IT.

CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.

 

The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment

 

Trusted by employers around the world to identify the go-to person in end point management & technical support roles

Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace

 

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:

 

Demonstrate baseline security skills for IT support professionals

Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software

Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting

Support basic IT infrastructure and networking

Configure and support PC, mobile and IoT device hardware

– implement basic data backup and recovery methods and apply data storage and management best practices

 

 

 

What Skills Will You Learn?

007

HARDWARE

Identifying, using, and connecting hardware components and devices

006

OPERATING SYSTEMS

Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS

003

SOFTWARE TROUBLESHOOTING

Troubleshoot PC and mobile device issues including application security support

005

NETWORKING


Explain types of networks and connections including TCP/IP, WIFI and SOHO

001

HARDWARE & NETWORK TROUBLESHOOTING

Troubleshoot device and network issues

002

SECURITY


Identify and protect against security vulnerabilities for devices and their network connections

004

MOBILE DEVICES


Install & configure laptops and other mobile devices

004

VIRTUALIZATION & CLOUD COMPUTING

Compare & contrast cloud computing concepts & set up client-side virtualization

008

OPERATIONAL PROCEDURES

Follow best practices for safety, environmental impacts, and communication and professionalism