CompTIA A+ is the industry standard for establishing a career in IT.
CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment
Trusted by employers around the world to identify the go-to person in end point management & technical support roles
Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace
The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:
Demonstrate baseline security skills for IT support professionals
Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting
Support basic IT infrastructure and networking
Configure and support PC, mobile and IoT device hardware
Implement basic data backup and recovery methods and apply data storage and management best practices
What Skills Will You Learn?
Identifying, using, and connecting hardware components and devices
Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS
Troubleshoot PC and mobile device issues including application security support
Explain types of networks and connections including TCP/IP, WIFI and SOHO
HARDWARE & NETWORK TROUBLESHOOTING
Troubleshoot device and network issues
Identify and protect against security vulnerabilities for devices and their network connections
Install & configure laptops and other mobile devices
VIRTUALIZATION & CLOUD COMPUTING
Compare & contrast cloud computing concepts & set up client-side virtualization
Follow best practices for safety, environmental impacts, and communication and professionalism